100% Purchase Protection By ZAMBEEL

 

Zambeel.com offer 7 days return & exchange policy. If you are not satisfied with any product you’ve received, you can return/exchange it within 7 days from the date of delivery. Please note that all returned products shall meet our conditions (i.e. Items shall be in the same condition with complete packaging. Product tags should be intact. Also there will be no returns & exchanges during special promotion and sale period. To claim for return & exchange call/whatsapp @ 0331-5749090.

Please provide us the following information, when you make a mind to return your order:

  • Order Number / Invoice Number.
  • Reason, why you are looking for a return.
  • How and through which channel you are looking to return.
  • Where and when the product should be picked-up.

Request for replacement instead of refund?

If you prefer to replace your product, just let our Customer Service executive know your choice and we will call you as soon as your initial product has been received, and we have looked into availability of the replacement product. If you choose a refund voucher, you can use it to buy a similar product or a different product on zambeel.com yourself using the amount originally paid back for the returned item.

If my returned product is not validated for return, how am I informed?

If your return does not meet the Quality Check criteria, then we will call you to explain the issue and send the item(s) back to you. We will arrange the delivery of the item.

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