Return and exchange policy not applicable in case of :
- Product damage
- After due date of return exchange policy
- Used product
Hassle-Free Returns
In order to return merchandise, you must contact us.
You may return any unopened merchandise in its original condition, including original packaging and packing slip within 5 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.
We charge a 25% restocking fee for any merchandise not returned in its original condition and packaging.
Any shipping cost you incur to return the product to us will not be refunded.
All returns must be shipped back to Makkaperfumes.com via TCS Courier Pakistan.
Any package that has not been received by Makkaperfumes.com and tracking information cannot be provided, will be the sole responsibility of the shipper.
**Please allow up to 10 business days to process your return.
If your package is returned to Makkaperfumes.com marked as “refused”, “unclaimed”, or “undeliverable”, and you would like to have it re-shipped, we will unfortunately need to charge a 300 PKR re-shipping fee.
We require the following information to process your return. (If this information is not included, we will be unable to process your return.)
- Full name
- Delivery Address
- Phone number
- E-mail address
- Original Order Receipt
- Your reason for returning the merchandise
We do not offer refunds or exchanges. Please make your selections carefully.
